Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Terrific... Thank you so much. I appreciate your quick responses and the information. I received the order today and they look terrific.
Tom, Seattle | I couldn\'t be happier with the three pictures I received today! Well done!
Tim M., | Beautiful, pristine frames Beautiful, pristine frames. So well constructed, more than I ever expected for the price. You have a customer for life!
Linda McClendon, Sherman Oaks |